SmartRecord (RedBox)

SmartRecord systems are reliable and stable which are both key factors in non-stop voice recording environments. The SmartRecord system performs on a straightforward, web-based user interface ensuring calls can be replayed quickly and easily, and fills key business requirements where recording is vital for liability, dispute resolution, training and quality monitoring purposes.

SmartRecord (from RedBox) is our new voice recording solution, capable of recording traditional (TDM), VoIP and hybrid telephony solutions in a single recorder. SmartRecord systems are infinitely scalable, capable of recording from 4 - 512 channels in a single recorder. SmartRecord has the flexibility to connect additional recorders and provide a multi-site solution capable of recording thousands of channels

System Features

Supports multiple formats in one box, including analogue, digital, trunk and multiple VoIP protocols
No third party software requirements
Secure call store
Time stamped recordings
4 - 512 recording channels per recorder
Mixed inputs from traditional telephony or VoIP
200 channels of VoIP
480 channels of E1 ISDN
192 channels of digital or analogue connectivity
Designed, built and supported in the UK
Enabled for use with existing NAS and SAN storage systems. This increases the amount of calls that can be stored while reducing the cost
Archiving of calls on to removable media via NXA tape
Roving license
SNTP as a licensed upgrade
APIs for easy to implement applications