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Call Management Solutions

Proteus is an easy-to use communication management solution that captures and records data on incoming, outgoing and internal communications directly from a Private Branch Exchange (PBX), Internet Protocol (IP) telephony system or dealer board system. Proteus delivers a new generation of integrated communications solutions for businesses by offering landline phone, mobile, Internet and e-mail analysis in real time.
Proteus automatically interprets this data and presents the information in professional management reports. Customers use Proteus to allocate costs throughout the company, increase network efficiency, verify bills, monitor call traffic and employee activity and respond to calls made to emergency services (E911 or 999).

Proteus Call Management Software (Features) :

Proteus Enterprise is the first truly integrated communications management system to offer fixed line, mobile, Internet and email call analysis and reporting. It’s developed by CTI Data Solutions in London, UK. The company comprises over 35 years of experience in the communications solutions arena. Metelco ( is the Middle East representative for the Proteus system. Proteus is designed specifically for medium to large sized business, Proteus Enterprise offers managers all the information needed to optimize the performance and cost effectiveness of all of their communication systems, whilst delivering a comprehensive business tool to combat the increasing risk of fraud and internal abuse of communications resources. By using Proteus Enterprise call logging software you can :
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Proteus® Enterprise for Microsoft Teams

Proteus® Enterprise for Microsoft Teams is Enghouse Interactive’s advanced call accounting application designed to provide medium to large corporations with detailed analysis of your communication and collaboration systems, helping you to gain maximum efficiency from your investment.

Benefits of Proteus Enterprise Call Management Software :

We offer local technical, sales and marketing support for the Middle East region in relation to its product portfolio