Applications for IPT Administrators and integrators for migration, provisioning, users’ credentials management, phones control.
Query tool for CallManager database. Launch queries, navigate tables, update and extract data.
Apply changes to Device Profiles in bulk : logout all large numbers of users from Extension Mobility and log them back in as they were before.
Automate testing operations
Execute macro scripts of keystrokes remotely on your phones: change the network settings, delete security certificates, take a screenshot.
Solution for resetting PIN codes & passwords – for the user, for support or for the administrator
Finally, telisca has broad experience in Call Center management and applications such as : CRM, scripting tools, Predictive Dialers, call center statistics, ACD/IVR scripts.