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Emergency Notification-XML Applications

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The Imagicle UCX Suite, available from the Cloud and in mixed environments, is a state-of-the-art application suite, including UC apps and Contact Center capabilities with Omnichannel Conversational AI solutions, plus features covering the growing demand for Compliance – Risk Management. It’s ideal for mid market and enterprise customers, and it grants the flexibility, security and innovation needed in the new hybrid and more digital world, simplifying deployment, integrations, administration and usage.

Critical Notifications :

  • Wide Notifications
  • Severe Weather/flood alerts
  • Front-desk alerts to security team
  • Building evacuation
  • Employees containment
  • 911 Call Monitoring
  • Send alerts to paging system
 

Keep people safe and informed:

 

         State-of-the-art application suite for UC apps, Contact Center, and Omnichannel Conversational AI. Ideal for mid-market and enterprise customers.

  • Attendant Console
  • Conversational AI
  • Call Recording
  • Emergency Notification
  • Supervisor Console
  • Voice Analytics
 

Critical notifications delivered instantly

  • Severe Weather/Flood Alerts
  • Building Evacuation
  • Front-desk alerts to security
  • 911 Call Monitoring
  • Alerts to paging systems

Flexible Alerts & Groups

Notify specific groups or entire floors/buildings, broadcast or serial, with optional acknowledgment.

 

Rich Dashboard & Reports

Track notifications with detailed outcomes.

 

Voice Alert

Pre-recorded or real-time calls with acknowledgment.

Multiple Channels

Alerts via call, chat, SMS, email, IP speakers, strobes, or bells.

 

 

Integrated with Calling

Cisco UCM support (unicast/multicast).

 

 

Page Alert

Mass notifications via text, images, or audio.

Multiple Triggers

Initiate via phone, web, IP buttons, or APIs.

 

 

 

Redundancy

Active-Standby with real-time replication and auto-failover.

 

Flexible Licensing

Per-endpoint or per-concurrent notification.

We offer local technical, sales and marketing support for the Middle East region in relation to its product portfolio